FAQ - Frequently Asked Questions

1. What are the delivery times? Our orders are prepared within 24 to 48 hours. Standard delivery usually takes 7 to 10 business days.

2. What are the advantages of silk? Silk reduces frizz, limits breakage, preserves hydration and is gentle on sensitive hair and skin.

3. How do I care for my silk accessories? Hand wash or delicate cycle in cold water. Air dry only.

4. Can I return an item? Yes, you have 14 days after receipt to return an item if it has not been used.

5. How do I contact customer service? You can write to us via the Contact page or by email: contact@silkglowly.com